This discussion topic has been answered Discussion topic: Can’t receive incoming calls since upgrade to faster broadband
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Message posted on 11 Jun 2025 04:20 PM
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Had upgrade to Fibre 100 yesterday. Now I'm unable to receive incoming calls.. I don't know why this would be
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Message posted on 11 Jun 2025 04:23 PM - last edited: 11 Jun 2025 04:26 PM
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@Susie52 Takes upto 24-48hrs for it all to filter through and connections to work, some are longer than others so you may find mobiles from some operators work quicker, or landline callers, easiest way if you have a mobile call your home number and see if it works or when it works.
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Message posted on 11 Jun 2025 04:23 PM - last edited: 11 Jun 2025 04:26 PM
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@Susie52 Takes upto 24-48hrs for it all to filter through and connections to work, some are longer than others so you may find mobiles from some operators work quicker, or landline callers, easiest way if you have a mobile call your home number and see if it works or when it works.
Message posted on 11 Jun 2025 04:27 PM
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Re: Can’t receive incoming calls since upgrade to faster broadband
Thank you. I'll give it a few days and try again
Message posted on 11 Jun 2025 04:32 PM
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Re: Can’t receive incoming calls since upgrade to faster broadband
@Susie52 Don't wait too long incase there is an issue, but one call in and you know it's just a time wait for the other's to follow suit!
Message posted on 11 Jun 2025 10:04 PM
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Re: Can’t receive incoming calls since upgrade to faster broadband
Having the same issue with a number transfer from BT. I can receive landline calls to my house when the call comes from a mobile. But if a caller calls from their landline they are saying it's going straight to voicemail
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