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This discussion topic has been answered Discussion topic: Can’t receive incoming calls since upgrade to faster broadband

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This message was authored by: Susie52

Can’t receive incoming calls since upgrade to faster broadband

Had upgrade to Fibre 100 yesterday.  Now I'm unable to receive incoming calls.. I don't know why this would be 


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This message was authored by: JimM1 Answer

Re: Can’t receive incoming calls since upgrade to faster broadband

@Susie52 Takes upto 24-48hrs for it all to filter through and connections to work, some are longer than others so you may find mobiles from some operators work quicker, or landline callers, easiest way if you have a mobile call your home number and see if it works or when it works.

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This message was authored by: JimM1 Answer

Re: Can’t receive incoming calls since upgrade to faster broadband

@Susie52 Takes upto 24-48hrs for it all to filter through and connections to work, some are longer than others so you may find mobiles from some operators work quicker, or landline callers, easiest way if you have a mobile call your home number and see if it works or when it works.

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This message was authored by: Susie52

Re: Can’t receive incoming calls since upgrade to faster broadband

Thank you.  I'll give it a few days and try again

This message was authored by: JimM1

Re: Can’t receive incoming calls since upgrade to faster broadband

@Susie52 Don't wait too long incase there is an issue, but one call in and you know it's just a time wait for the other's to follow suit!

This message was authored by: rgbUser

Re: Can’t receive incoming calls since upgrade to faster broadband

Having the same issue with a number transfer from BT. I can receive landline calls to my house when the call comes from a mobile. But if a caller calls from their landline they are saying it's going straight to voicemail 

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