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Discussion topic: Can’t phone out or receive calls

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This message was authored by: 123+pigeon

Can’t phone out or receive calls

Can't phone out or receive calls 

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This message was authored by: Daniel0210

Re: Can’t phone out or receive calls

Posted by a Superuser, not a Sky employee. Find out more

@123+pigeon 

Is your Broadband working okay? 


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This message was authored by: Katsit

Re: Can’t phone out or receive calls

I am the same cannot receive or make calls no dialtone broadband is working okay

This message was authored by: Daniel0210

Re: Can’t phone out or receive calls

Posted by a Superuser, not a Sky employee. Find out more

@123+pigeon @Katsit 
You should be able to run a telephone line test using this link https://www.sky.com/help/articles/broadband-diagnostic-start

If the test detects a fault on the line, you may be able to arrange an Openreach engineer without needing to call Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: 123+pigeon

Re: Can’t phone out or receive calls

Internet is working but phone isn’t
This message was authored by: caesarome

Re: Can’t phone out or receive calls

Posted by a Superuser, not a Sky employee. Find out more

What was the result of the line test ?

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