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Discussion topic: Can't manually add international numbers to Talk Shield

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This message was authored by: Caz42

Can't manually add international numbers to Talk Shield

If I try to enter a new number into Talk Shield there are two boxes, first one that appears it might be for an area code but is blank. The second allows entry of a number including dialling code, and that works just fine., but I can't type in an international number? I've tried adding the German numbers I want to add into the second box prefixed with +49 and 0049 and 049 but none of the numbers are recognised as valid so I can't add them as starred. I've just moved house and these numbers were starred on my previous phone line, but how can I type them in for my new phone number?

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This message was authored by: Hiverced

Re: Can't manually add international numbers to Talk Shield

Hello , @Caz42  I am also costomer of this @Sky It is too good , it issue it temporry  i want to just tel you that, 

 

Apparently you are confronting a few troubles in entering global numbers into Talk Safeguard, explicitly while attempting to add German numbers with their dialing codes. Here are a few stages you can attempt to determine the issue:

 

Actually look at Designing: While entering worldwide numbers, try to utilize the right organization. The standard arrangement for German numbers is "+49" trailed by the area code and the neighborhood number. For instance, "+49 30 12345678" for a Berlin number.

 

Use "+" Sign: Rather than "0049" or "049," take a stab at utilizing the "+" sign followed by the nation code. For Germany, it ought to be "+49" with next to no spaces.

 

Eliminate Spaces: Guarantee there are no superfluous spaces or extraordinary characters in the number. Just use digits and the "+" sign while entering the worldwide number.

 

Confirm Nation Code: Twofold check that you are utilizing the right nation code "49" for Germany.

 

Contact Backing: Assuming that the issue continues, connect with Talk Safeguard client care for help. They might have the option to give explicit direction or address any specialized issues.

 

Elective Information Technique: On the off chance that you are utilizing a web interface or application to oversee Talk Safeguard, think about attempting different information strategies (e.g., duplicate sticking the number) to check whether that aides in entering the worldwide numbers accurately.

Actually look at Nearby Guidelines: Contingent upon your area, there may be sure limitations on adding global numbers to Talk Safeguard. Check assuming there are any territorial restrictions set up.

 

On the off chance that nothing from what was just mentioned advances work, client assistance for Talk Safeguard will be your most ideal choice. They can offer customized help and investigate the issue with adding global numbers to your record.

This message was authored by: Mark39

Re: Can't manually add international numbers to Talk Shield

Posted by a Superuser, not a Sky employee. Find out more

Welcome to the forum @Hiverced . Just so you know this forum is for Sky's UK and Ireland customers.

 

You refer to Talk Safeguard which is not a Sky service in the UK or Ireland. Sky's product here is Sky Talk Shield and may not work in the same way.

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This message was authored by: Caz42

Re: Can't manually add international numbers to Talk Shield

As per the response below, you are talking about a different product. Plus, I am literally copying in a number that was in my Talk Shield starred list at my previous address (downloaded as a csv) so the number is definitely correct.

 

 

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