Can't make or receive calls on landline. Phone sometimes rings but can't answer call Buzzing sound

[val80]

Can't make or receive calls on landline. Sometimes phone will ring but still can't answer.

There is also faint buzzing noise on line 

Has been like this for 3 days now. 

Have tried all the checks advised by sky help.

[caesarome]

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...

You can also run this test via the MySky app.

Let us know how you get on.

[val80]

Thaanks but have checked this and everythige seems to be okay

[caesarome]

Your only option it to find a way to contact Sky, if you are able to make a call then it will be free on the 150 number or you could try contacting them via Twitter or Facebook Messenger.

[val80]

Hi caesarome

Thanks very much. Have contacted sky and they have found an external fault and booked engineer for me.