Discussion topic: Can my disconnected number be reactivate by sky
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Message posted on 06 Oct 2023 12:41 PM
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Can my disconnected number be reactivate by sky
Hi,
my phone line was disconnected before my number was posted accross and now the link is deactived .
is there a way to get the number back. i've had this number for over 25 years.
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Message posted on 06 Oct 2023 12:56 PM
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Re: Can my disconnected number be reactivate by sky
@MrSingh If your number was disconnected before Sky took over the line then I'm afraid there is no way to retireve that number.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 06 Oct 2023 01:21 PM
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Re: Can my disconnected number be reactivate by sky
where does this number go then. there must be a way of getting it back.
I was told 2 different things this morning.
1st that the number can be ported over for up to 30 day after disconnection.
2md time. that the number can not be port. it is lost.
not sure who to believe and why am i getting different sets of information from the same company.
Message posted on 06 Oct 2023 01:44 PM
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Re: Can my disconnected number be reactivate by sky
The number goes into the pool of unused numbers. So far as I know, Sky have no process for retrieving a number from the unused pool.
Are you trying to return to Sky? Or signing up with another provider?
Message posted on 06 Oct 2023 01:44 PM
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Re: Can my disconnected number be reactivate by sky
If you've just switched to Sky Broadband and Sky Talk Sky provide guidance which includes;
Your phone number
Most of the time you can keep your existing number when moving to Sky Talk. Just let us know your existing number and your phone provider when placing your order.
If we can’t transfer your number or you want a new one, you’ll get an email or letter with your new number.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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