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Discussion topic: Bt3690 plugged into the back of my full fibre Sky router. Can receive calls but not make any

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Mush888
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Bt3690 plugged into the back of my full fibre Sky router. Can receive calls but not make any

‎21 Oct 2024 09:47 AM

Can receive calls but not make any, even though there is a dialling tone. Please help

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Mark39
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This message was authored by Mark39 This message was authored by: Mark39

Re: Bt3690 plugged into the back of my full fibre Sky router. Can receive calls but not make any

‎21 Oct 2024 10:25 AM

Posted by a Superuser, not a Sky employee. Find out more

When was your Sky service activated? 

Do you have a black Hub, or a white one?

If it's the black one, is the Voice light illuminated? Amber or green?

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