Broadband ok no dial on land line

[Teddy78]

Hi all, 

broadband working fine but home phone has not worked for several weeks, can't make or receive calls, no dial tone

have tried all the recommended fixes but no luck

[Highlinder]

@Teddy78Did this just happen out of the blue, or had you just upgraded or just joined Sky?

[Teddy78]

I've just moved home 

[Mark39]

If your Sky Hub has a Voice light which is lit, your phone must be plugged into the socket at the back of the Hub. It won't work in the wall socket.

[Tom-W19]

Hi Teddy78

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi Teddy78

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.