Been having problems with my home phone for 2 days now know one can hear me but I can hear them

[Julieh11]

Been having issues last 2 days followed all online support tried different phones and still when people ring they can't hear me and when I dial out its the same filled in online form and says issue resolved but its still not working

[caesarome]

@Julieh11 

To get you some help with this I have escalated your post to the Sky Messaging team who will hopefully be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thanks for escalating this. We’ve sent Julieh11 an invite to chat.