Bad reception with my landline telephone

[JUNEOR02]

As explained. I am  VIP customer aged 84 years and on my own. I cannot use my landline phone as there is constant crackling leaving me in a vunersable situation with a connection that needs to be sorted

[Greenfingers001]

Hi there @JUNEOR02 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147