Anonymous calls are being rejected but I don’t have that feature
I haven't added Anonymous call reject to my service but suddenly anonymous calls (including critical calls from the hospital) are being sent straight to voicemail.
Re: Anonymous calls are being rejected but I don’t have that feature
Posted by a Superuser, not a Sky employee. Find out more
Odd. I'd suggest just check8ng your bill to make sure Anonymous Call Reject hasn't been added and you're paying for it. Other than that perhaps the Shield is the cause even if its turned off.
I think you'll have to speak to Sky on it. We can ask Sky's messaging team to contact you here so that you can do so via a private online chat, if you wish.
Re: Anonymous calls are being rejected but I don’t have that feature
Posted by a Superuser, not a Sky employee. Find out more
Odd. I'd suggest just check8ng your bill to make sure Anonymous Call Reject hasn't been added and you're paying for it. Other than that perhaps the Shield is the cause even if its turned off.
I think you'll have to speak to Sky on it. We can ask Sky's messaging team to contact you here so that you can do so via a private online chat, if you wish.
