Superuser of the Month
Chrisee, your calm and clear guidance has been a lifeline for members facing broadband and Sky Stream challenges. From troubleshooting slow connections to helping with router setups, you consistently go above and beyond to make sure users feel supported and informed.
Chrisee
is this month's Top Superuser
49370 Posts
12881 Likes
2344 Answers
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Recent Answers
Re: Wifi connectivity for gaming
17 Dec 2025
@zaf69 check the setting for Sky's Briadband Shield as the lower age ranges limit online gaming. The settings are in the product options in the My Sky app.
Re: Can I specify Cityfibre or Openreach?
16 Dec 2025
@Peter338 Sky will use City Fibre where both networks are available as I suspect most ISPs will as they are cheaper than Openreach. However you mention you are in a flat so if your current supply uses...
Re: Using Broadband router ASUS RT-AC3200 instead of SKY HUB or even as a wireless bridge
16 Dec 2025
@Morganno wrote:
Good morning,
I just got SKY broadband installed along with SKY HUB. I have full fibre with SIRO in Ireland.
I have so many questions.
Please bear with me.
1) can we access...
Re: Wi-Fi keeps going down
15 Dec 2025
@Tracy742 you can check what is happening in the My Ordersxsection of the My Sky app. Often the enginerrs do not nneed to enter your property to fix faults which can be anywhere between thecexchange a...
Re: ONT internal box
15 Dec 2025
@KrenW as a tenant you must havecthe landlord's consent before the install takes place as it does involve fitting a box outside drilling a hole through the external wall and then fitting the ONT which...
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