Discussion topic: will only download catchup on bbc and itv?
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Message posted on 29 Feb 2024 04:28 PM
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will only download catchup on bbc and itv?
Hi all, box will only do catchup on bbc and itv no sky channels? will not download films, rang sky, they talked me through reset procedure, didnt work so they sent me ne viewing. card, still doesn't work?
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Message posted on 29 Feb 2024 04:46 PM
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Re: will only download catchup on bbc and itv?
What error message is shown on screen when you highlight a failed dow load in your Planner and press i on your remote?
Message posted on 29 Feb 2024 05:42 PM
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Re: will only download catchup on bbc and itv?
it just comes up on. planner as failed?
Message posted on 29 Feb 2024 05:43 PM
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Re: will only download catchup on bbc and itv?
The failure reason will be shown on screen when you press i on your remote.
Message posted on 29 Feb 2024 05:45 PM
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Re: will only download catchup on bbc and itv?
pressed i came up technical fault 11(272) ?
Message posted on 13 Mar 2024 11:51 AM
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Re: will only download catchup on bbc and itv?
In case it helps somebody, I had this exact issue and solved it by updating the firmware in my home router. Maybe Sky has moved to using a more modern protocol for video streaming, which might not be correctly handled in older home router firmware.
It is an Edgerouter X which was running the factory v1.10.7 firmware from several years ago. When I updated to v2.0.9-hotfix.7 it again became possible to catch up everything and download movies too.
It might be helpful for Sky to include updating the home router software as an idea to try for people experiencing the Technical Fault 11(272) error.
Message posted on 13 Mar 2024 11:59 AM
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Re: will only download catchup on bbc and itv?
Hi there, thanks for reply, have fixed it with changing the router, regards simon
Message posted on 13 Mar 2024 04:40 PM
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Re: will only download catchup on bbc and itv?
@Ridefast0 wrote:
It is an Edgerouter X which was running the factory v1.10.7 firmware from several years ago. When I updated to v2.0.9-hotfix.7 it again became possible to catch up everything and download movies too.
Also helpful in getting rid of Russian botnets ; )
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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