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Discussion topic: switching SkyTV subscription to another landline number

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This message was authored by: UBUK

switching SkyTV subscription to another landline number

My home has 2 BT landlines and I wish to cancel one of them, but it's the one that my SkyTV subscription is associated with. Is it a problem switching to the other landline? Does Sky TV still need to be associated with a landline actually?

Thanks

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This message was authored by: GD1

Re: switching SkyTV subscription to another landline number

Posted by a Superuser, not a Sky employee. Find out more

@UBUK  If you have a landine on your Sky account then surely it's provided by Sky.

 

You don't actually need a landline for any Sky+ or Sky Q boxes to work (you do need broadband for on demand content) so whichever line has the broadband connection is the one you keep and cancel the 2nd line that does not carry broadband.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Mark39

Re: switching SkyTV subscription to another landline number

Posted by a Superuser, not a Sky employee. Find out more

@UBUK the old requirement to have your Sky box connected to the landline was abolished years ago.

This message was authored by: TimmyBGood

Re: switching SkyTV subscription to another landline number

Posted by a Superuser, not a Sky employee. Find out more

@UBUK wrote:

 

 Does Sky TV still need to be associated with a landline actually?

 


No: the last models of Sky+ HD boxes to be produced (back in 2015) had no 'phone' socket or internal modem, and Sky Q hardware is inherently based around broadband access, not dial-up.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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