sky have removed my sky+ multiroom without asking ?

[smileymiley12]

sky have removed my multiroom without letting me know ?

[Annie+UK]

Phone them and have it readded, whilst you're there ask them why they did it

Use the following link for contacting Sky: CONTACT

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

[Mark39]

It doesn't sound very likely. What problem are you having with Multiscreen?  

[smileymiley12]

i can't access sky+ on my boxes ?

[Mark39]

Please elaborate.

Do you mean all your Sky+ boxes? What happens when you try to use them? Is there an error message? Can you watch Sky One live? 

[smileymiley12]

i can get all the channels but it says i don't have sky+ entititlement but i pay my my bill on time and received everything until friday ?

[caesarome]

When you phoned Sky as per the advice you were given, what did they say ?

[smileymiley12]

i have not phoned sky i was seeing if anyone had any ideas first sky is in my wifes name and she hates calling them

[Mark39]

Sounds like an account issue of some kind so I think your wife will have to call or we can ask the Community messaging team to contact her via the forum, if you wish. It's not a live chat, though, and replies from Sky may not be instant.

If your wife has a telephone password, and you know it, you can call or use the messaging service in her place.

[smileymiley12]

my wife has forgotten her telephone password is there anyway to reset it

[Annie+UK]

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@smileymiley12 wrote:

my wife has forgotten her telephone password is there anyway to reset it

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She will need to call Sky to reset the password