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Discussion topic: one of my sky HD boxes not letting me view any sky channels, my other boxes are fine.

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Avatar for Rebecca771
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This message was authored by: Rebecca771

Message posted on ‎14 Sep 2023 09:12 PM

one of my sky HD boxes not letting me view any sky channels, my other boxes are fine.

It is telling me I need to upgrade

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎14 Sep 2023 09:23 PM

Re: one of my sky HD boxes not letting me view any sky channels, my other boxes are fine.

Posted by a Superuser, not a Sky employee. Find out more

It sounds like the viewing card may have unpaired from the box

 

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q

 

Additional help with your viewing card can be found here
I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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