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Discussion topic: not letting me watch tv

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This message was authored by julia1953 This message was authored by: julia1953

not letting me watch tv

hi when ever i am watching a channel now on my sky hd box it is saying  my display does not support hdcp,, its telling me to unplug my hdmi but i cant do that its behind my tv. it is doing it on 106, and on movie channels it will play for about 2 minutes then it comes up. im not very tech wise as i am 71 but help would be appreciated, ive asked my family about the error and nobody seems to know

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: not letting me watch tv

Posted by a Superuser, not a Sky employee. Find out more

Turn off your Sky box and TV at the mains plug and not just in standby, wait 5 minutes. turn on the TV, wait a couple of minutes then turn on the Sky box

 

This should reset the HDCP (High-bandwidth Digital Content Protection) handshaking between the TV and Sky box

Annie  ( Please Note: I am Neurodivergent )
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