Discussion topic: lost satellite signal on tv
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Message posted on 23 Jul 2025 02:53 PM
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lost satellite signal on tv
have gone through the suggested process twice of re-starting the box but still no signal
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Message posted on 23 Jul 2025 02:59 PM
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Re: lost satellite signal on tv
You've posted on the Sky+ board. I'm afraid Sky no longer support Sky+ and Sky+HD. You'll need to employ a local satellite engineer at your own expense to check/repair/replace the dish if it's a dish or LNB issue.
If you have Sky Protect insurance through Domestic and General Insurance you can call them but a recent post suggested they wouldn't send an engineer - but did offer the customer £ 65 towards arranging one themselves.
The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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