15 May 2024 07:59 PM
I have ended my subsription with sky. They sent me a box to send my sky box back to them in so I don't incurr a fee. I have lost the box. I want to send the equipment back, what is the address I send it to? Thanks
15 May 2024 08:04 PM
Posted by a Superuser, not a Sky employee. Find out moreYou don't need to return Sky+ boxes as they are owned by the customer
15 May 2024 08:06 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you meant to post in the Sky Q board you can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.
15 May 2024 08:27 PM
What address do I send my sky box too? Thanks
15 May 2024 08:28 PM
Posted by a Superuser, not a Sky employee. Find out moreSee the link in the post immediately before yours.
15 May 2024 08:29 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you have Sky Q please read the post above. If you have a Sky+ box you don't need to return it.
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