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Discussion topic: lost box sky sent to return equipment having ended subscription. What address do I send to?

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This message was authored by alexlambie This message was authored by: alexlambie

lost box sky sent to return equipment having ended subscription. What address do I send to?

I have ended my subsription with sky. They sent me a box to send my sky box back to them in so I don't incurr a fee. I have lost the box. I want to send the equipment back, what is the address I send it to? Thanks

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: lost box sky sent to return equipment having ended subscription. What address do I send to?

Posted by a Superuser, not a Sky employee. Find out more

You don't need to return Sky+ boxes as they are owned by the customer

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: lost box sky sent to return equipment having ended subscription. What address do I send to?

Posted by a Superuser, not a Sky employee. Find out more

@alexlambie 

If you meant to post in the Sky Q board you can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
alexlambie
Topic Author
This message was authored by alexlambie This message was authored by: alexlambie

Re: lost box sky sent to return equipment having ended subscription. What address do I send to?

What address do I send my sky box too? Thanks

 

This message was authored by Mark39 This message was authored by: Mark39

Re: lost box sky sent to return equipment having ended subscription. What address do I send to?

Posted by a Superuser, not a Sky employee. Find out more

See the link in the post immediately before yours.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: lost box sky sent to return equipment having ended subscription. What address do I send to?

Posted by a Superuser, not a Sky employee. Find out more

@alexlambie 

If you have Sky Q please read the post above. If you have a Sky+ box you don't need to return it. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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