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Discussion topic: i want to contact customer service
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 08 May 2025 09:47 PM - last edited: 08 May 2025 10:07 PM
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Re: i want to contact customer service
@EvaS wrote:
My box isn't working and you offer me to buy sky glass instead of solving the problem?
Essentially that's accurate: Sky no longer 'fixes' most issues with Sky+ HD because it's now a twenty year old platform which has been superceded by both Sky Q and then Sky Glass/Stream.
Note that purchasing a Glass television isn't mandatory: both Sky Q and Sky Stream are loaned products to use with an existing set.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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