Discussion topic: i want to contact customer service
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Message posted on 06 Dec 2024 07:37 PM
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i want to contact customer service
how do i contact custoemer service?
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Message posted on 06 Dec 2024 07:43 PM
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Re: i want to contact customer service
How do I contact customer service aboit my SKY subscription?
Message posted on 06 Dec 2024 07:43 PM
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Re: i want to contact customer service
A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):
(make sure the correct country is selected at the bottom of the page)
Message posted on 06 Dec 2024 08:11 PM
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Re: i want to contact customer service
I want to add SKY Sports 1 and 2 at minimal cost; I am in my Eighties
Message posted on 06 Dec 2024 08:14 PM
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Re: i want to contact customer service
@Owen32 You will need to call
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 06 Dec 2024 08:16 PM - last edited: 06 Dec 2024 08:17 PM
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Re: i want to contact customer service
There haven't been a Sky sports 1 and Sky Sports 2 for years. You could consider subscribing to the full Sports package.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 06 Dec 2024 08:28 PM
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Re: i want to contact customer service
I just saw an offer that I could upgrade to Sports 1 and 2 - inceassing my subscription from é135 per month to é141 per month - but a tag on indicated an additional package I didn't want.
I find this stlye of communication quite impossible - which is why, as previously, I'd seek to speak to someone - if only I had a contact numner that would respond to my mobile. Is that a lot to ask?
,
Message posted on 06 Dec 2024 08:35 PM
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Re: i want to contact customer service
@Owen32 wrote:
if only I had a contact numner that would respond to my mobile. Is that a lot to ask?
Both @Annie+UK and @GD1 have provided links that lead to a phone number.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 06 Dec 2024 08:38 PM
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Re: i want to contact customer service
yet another dead end
Message posted on 06 Dec 2024 08:39 PM
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Re: i want to contact customer service
Message posted on 06 Dec 2024 08:43 PM
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Re: i want to contact customer service
when I phone 0818 ****** number from a mobile it rseponds 'this number is not recognised' - i think because 0818 prefix is a landlline free call service.
Message posted on 06 Dec 2024 08:46 PM
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Re: i want to contact customer service
and btw I'm finding it difficult to keep abreast of these intendedly helpful replies; never sure where or when they're going to pop up; and all I want to do, as before, is talk to someone - whicj seems quite impossible.
Message posted on 06 Dec 2024 08:47 PM
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Re: i want to contact customer service
I'm not sure of the Customer Services operating times in Ireland. You may have to try again on Monday as I believe they are closed over the weekend.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 06 Dec 2024 08:52 PM
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Re: i want to contact customer service
Thank you for your courtesy Daniel
'does not recognise this number' seems at some remover from weekend break.
Was hoping to upgrade to take in Rugby coverage SKy Sports 1 on Sunday!
Life only gets more complicated as I reach into my Eighties; It's a jungle out there - not least in USA
Message posted on 08 May 2025 09:45 PM
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Re: i want to contact customer service
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