how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

[juliebsb]

I keep hetting the message 'you will lose Sky channels so phone this number' I presume this is to do ith sd channels going and I have an old Amstrad box but I refuse to change. I want to stop the message keep coming on the screen as it's very annoying, how can I do that?

[Annie+UK]

https://helpforum.sky.com/t5/Sky-Accessibility/Have-warning-on-screen-losing-sky-channels-soon/m-p/4...

See question Q48 in my Sky Plus F⋅A⋅Q

[xenon81]

You can't stop the message from appearing, but if you have a non-HD box and refuse the free upgrade to a newer box you will start losing channels, so you will need to arrange some other way to watch TV. 

[juliebsb]

Thank you for that. I don't want th upgrade as I use a DVR recorder and know I won't be able to use that with Sky Q. Until I find out which Sky channels I will lose, I will keep my old box. Someone has suggested to getting a 2nd hand Sky + hd box which maybe an option. I'd justlike to stop having to press back up to get rid of the message!

[Mark39]

@juliebsb group don't necessarily have to upgrade to Sky Q, if that's a concern, you can buy a used Sky+HD box cheaply from ebay etc which will continue to receive these channels.

Edited: I see our posts have crossed and you're on the case!

[juliebsb]

Thank you yes, someone has mentioned that!

[Generalzod69]

I'm getting that message now on a Sky Plus HD box

[Mark39 · Accepted solution]

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@Generalzod69 wrote:

I'm getting that message now on a Sky Plus HD box

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You're probably tuned to one of the affected SD channels. Look for the HD variant. The message isn't displayed there,

[Generalzod69]

Thank you

[juliebsb]

Well, after following advice from some and buying a 2nd hand Sky+ box to enable me to continue to use my existing DVR machine, I have now received a letter from Sky saying that I will lose all Sky channels unless I upgrade to Sky Q from Sky+. Diabolical, I'm tempted to tell them where to shove their SkyQ but hubby loves his sports channels. Can anything be done or is this really the end of Sky+ ?

[Annie+UK]

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@juliebsb wrote:

Well, after following advice from some and buying a 2nd hand Sky+ box to enable me to continue to use my existing DVR machine, I have now received a letter from Sky saying that I will lose all Sky channels unless I upgrade to Sky Q from Sky+. Diabolical, I'm tempted to tell them where to shove their SkyQ but hubby loves his sports channels. Can anything be done or is this really the end of Sky+ ?

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It's the end of Sky+ SD only boxes and earlier, Sky+HD will still work for time being

[Mark39]

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@juliebsb wrote:

Well, after following advice from some and buying a 2nd hand Sky+ box to enable me to continue to use my existing DVR machine, I have now received a letter from Sky saying that I will lose all Sky channels unless I upgrade to Sky Q from Sky+. Diabolical, I'm tempted to tell them where to shove their SkyQ but hubby loves his sports channels. Can anything be done or is this really the end of Sky+ ?

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The advice was to buy a Sky+HD box. If that's what you bought, you'll be fine, as @Annie+UK posted.

[juliebsb]

I hope you're right! As Sky just put Sky+ box on the letter and didn't specify SD or HD I took it they meant ALL Sky+ boxes. I know I'm a dinosaur still using a DVR box to record my programmes but I don't want to change and it seems. Sky may be forcing me to!!

[oj01]

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@juliebsb wrote:

I hope you're right! As Sky just put Sky+ box on the letter and didn't specify SD or HD I took it they meant ALL Sky+ boxes. I know I'm a dinosaur still using a DVR box to record my programmes but I don't want to change and it seems. Sky may be forcing me to!!

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The predecessor of the Sky+HD box was the Sky+ box. 

[caesarome]

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@juliebsb wrote:

I hope you're right! 

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The link on the letter should clear it up for you @juliebsb :

https://www.sky.com/help/articles/sky-channel-upgrade

This means if you have an SD box, you'll need to upgrade to continue watching Sky channels.

You now have a HD+ box so you are fine.