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Discussion topic: downloads failing

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This message was authored by: Oddie2004

downloads failing

When trying to download multiple series or movies keep failing and can only download individually which is annoying.Is this another way of sky getting +hd customers to switch over to Q or Glass.Have rebooted box and router and done a rebuild but still errors occurring.

 

Any help greatly appreciated.

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This message was authored by: Annie+UK

Re: downloads failing

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q
I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Mark39

Re: downloads failing

Posted by a Superuser, not a Sky employee. Find out more

@Oddie2004 wrote:

Is this another way of sky getting +hd customers to switch over to Q or Glass.


Haven't seen anybody else reporting it, so probably not.

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This message was authored by: Oddie2004

Re: downloads failing

Still happening.Perhaps my box is has had its best days and its time to upgrade.

This message was authored by: Mark39

Re: downloads failing

Posted by a Superuser, not a Sky employee. Find out more

Do the failed downloads appear in your Planner, or do they just not download? If they appear, what failure reason is given when you highlight one and press i on your remote?

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This message was authored by: Oddie2004

Re: downloads failing

Appear in Planner as failed.Just says problem with broadband connection or you need to upgrade package which is rubbish as all ok.Seems to have stabilised now so will keep an eye on it.Thanks for your help.

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