Yes this seems a tad ridiculous what about skys elderly customers?
My uncle is 89 and suffers a bit with dementia, he is fine once things stay the same. If something new is introduced he gets frustrated and and cant cope with change.
Sky recently upgraded him to Sky Q, he was literally watching the same episode of tipping point over and over again and couldn't get SkyQ to work right.
I had to call the accessibility team, who were very nice and change him back to the hd box. They have adsl broadband installed, I can't really move them to fibre as all the gadgets they have (fall alarm/special phones) need the pstn network but it isn't fast enough to stream live.
He follows football but it's not really fair if he is going to miss out, what happened to the red button services?
there is enough dross being broadcast up there, they should be made broadcast them to ensure all sports customers are able to receive them on their current platform.
Lastly, sorry off topic, the €15 hd charge, had this been scrapped now that all sky channels are moving to HD only? Why is this still on the bill?
