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This discussion topic has been answered Discussion topic: can i get sky sports + if i only got sky hd box

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This message was authored by: theredhouse55555

Re: sky sports +

It is irionic that SKY + started when every body is watching the Olympics. If I have to get SKY Q fine but it does seem a shame that the Red Button option is still not available on older SKY+ H.D. boxes.

G.R. SIMPSON.
This message was authored by: NewarkStag

Re: Yet another mistreatment by Sky of loyal customers the new sky sports + is NOT available on your

All it would take in the promotion script would be "available  to all skysports subscribers on a compatible device check for details". I am sure after today's games will feel aggrieved like I do. Thanks for those who have appreciated my issue, 

This message was authored by: NewarkStag

Re: Yet another mistreatment by Sky of loyal customers the new sky sports + is NOT available on your

Sky help desk not open at weekends , more poor service only Monday to Friday. This IS a sky controlled format you need a sky log on, so I m sure sky see this. You clearly are a sky defender . 

This message was authored by: nigea99

Re: Yet another mistreatment by Sky of loyal customers the new sky sports + is NOT available on your

Posted by a Superuser, not a Sky employee. Find out more

@NewarkStag wrote:

All it would take in the promotion script would be "available  to all skysports subscribers on a compatible device check for details". I am sure after today's games will feel aggrieved like I do. Thanks for those who have appreciated my issue, 


I admit  that the majority of comms. I have seen do not specifically highlight the limitations of SKY +/HD - they have just done so by omission - i.e. specifically mentioned on SKY Q/Glass/Stream but not mentioned SKY +/HD 

 

Unfortunately,  it can be easy to assume things when they aren't explicitly mentioned

 

I know it is not the same as via a TV but if you do have access to a tablet you can watch that way. 

This message was authored by: nigea99

Re: sky sports +

Posted by a Superuser, not a Sky employee. Find out more

@theredhouse55555 wrote:

It is irionic that SKY + started when every body is watching the Olympics. If I have to get SKY Q fine but it does seem a shame that the Red Button option is still not available on older SKY+ H.D. boxes.


The old red button access relied on additional Satellite channels - there just isn't the Satellite capacity for all the alternative games which leads into the switch to using streaming via apps which the older SKY+/HD just can;t support

 

I know it is not the same but you can still watch on iphone/ipad or Android phone/tablet

This message was authored by: Daniel0210

Re: Yet another mistreatment by Sky of loyal customers the new sky sports + is NOT available on your

Posted by a Superuser, not a Sky employee. Find out more

@NewarkStag wrote:

Sky help desk not open at weekends , more poor service only Monday to Friday. 


@NewarkStag 

The UK call centres are open at weekends but as you've discovered Sky Ireland are not. That's not a new thing. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
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This message was authored by: ropper1975

Re: Can’t get red button option on sky +hd box. On sky sports + channel

But **bleep** that if that's the case they should reduce the cost for Sky Sports if they can't provide those with HD boxes that service

This message was authored by: Annie+UK

Re: Can’t get red button option on sky +hd box. On sky sports + channel

Posted by a Superuser, not a Sky employee. Find out more

@ropper1975 wrote:

But <snip> that if that's the case they should reduce the cost for Sky Sports if they can't provide those with HD boxes that service


Sky have been offering people with Sky+ upgrades to Sky Q at no additional cost for quite some time now, so why should they offer their services at reduced cost?

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: ropper1975

Re: Can’t get red button option on sky +hd box. On sky sports + channel

Some people don't want a sky Q box so why should I pay for a service I can't access? They can split charges for HD and Ultra HD they should for this

This message was authored by: Annie+UK

Re: Can’t get red button option on sky +hd box. On sky sports + channel

Posted by a Superuser, not a Sky employee. Find out more

@ropper1975 wrote:

Some people don't want a sky Q box so why should I pay for a service I can't access? They can split charges for HD and Ultra HD they should for this


If you want to stick with Sky+, like we do, then you lose the right to moan about missing features/services

 

Sky also offer a streaming service or there is NOW that also offers the sports content

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: ropper1975

Re: Can’t get red button option on sky +hd box. On sky sports + channel

I don't lose the right to moan (removed) I'll  just cancel sky when my contact ends and go the way a lot of people are doing

 


Moderator note: Removed innapropriate remarks.

This message was authored by: Annie+UK

Re: Can’t get red button option on sky +hd box. On sky sports + channel

Posted by a Superuser, not a Sky employee. Find out more

FYI, Threats to cancel your account are useless here as we are all customers and you not having Sky will not affect any of us one bit

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: SKY1992bf

Re: Sky sports+

Posted by a Superuser, not a Sky employee. Find out more

@Deborah45  According to This article  the upcoming pre season games are on regular linear channels and not the new streaming platform so you will be able to watch them , so unsure where you got the information from that they wouldn't be 


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This message was authored by: midlandred

Re: Sky + HD box upgrade to Sky Q

@nigea99 

 

Do I need to upgrade to access all the Sky Sports + options?

This message was authored by: Mark39

Re: Sky + HD box upgrade to Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@midlandred wrote:

@nigea99 

 

Do I need to upgrade to access all the Sky Sports + options?


In order to be able to take advantage of the full range of content available, yes, you would need to upgrade to a device capable of receiving streamed content. That includes Sky Q, Sky Stream and Sky Glass.

 

Sky+ isn't capable of receiving streamed content, so you're limited to the one linear channel, and whatever content, if any, is made available via On Demand.  

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