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This discussion topic has been answered Discussion topic: can i get sky sports + if i only got sky hd box

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This message was authored by: caesarome

Re: Sky sports

Posted by a Superuser, not a Sky employee. Find out more

@Fatali 

Are you a Sky+ box customer or do you have Sky Q ?

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This message was authored by: Oddie2004

Re: Yet another mistreatment by Sky of loyal customers the new sky sports + is NOT available on your

I t was and has been made clear that it would not be available for HD+customers ever since they announced the launch so you obviously could not be bothered to read it or just like to moan.Why not address your issues directly to Sky.

This message was authored by: Mark39

Re: Yet another mistreatment by Sky of loyal customers the new sky sports + is NOT available on your

Posted by a Superuser, not a Sky employee. Find out more

@PORTVALEMAN wrote:

The move to newer services is fine. However, my angst is about Sky's complete lack of transparency about the new service not being available to over 3 million loyal Sky customers who as a consequence also lost access to the ability to follow their football team live as iFollow has been jettisoned by the EFL.


I don't remember Sky+ being mentioned at all in the pre-launch advertising. Which would be expected as it's a legacy platform.

This message was authored by: Exiled-in-HH

Re: Sky sports + why no is there no red button ?

Sky have been reducing their DSat capacity requirements .... they will continue to do this until DSat closure is completed🤔

 

Streaming allows greater control over content to broadcasters😉

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This message was authored by: Brian253

Middlesbrough match

I can't get the Middlesborough match on, is this because my sky box is quite old? 

This message was authored by: Deborah45

Sky sports+

So annoyed, subscribed to a rolling contract last week, so my boys can watch NFL live games  this weekend. Only to find we can not access it as we have a Sky +HD box. At no time did they say we would not be able to view the game of our choice. So now have to have a Sky Q box but that cannot be installed until September.

So frustrated.🤨😟

 

This message was authored by: caesarome

Re: Middlesbrough match

Posted by a Superuser, not a Sky employee. Find out more

Iff go you have a Sky+ box @Brian253 then you are correct as you box doesn't do the streaming of these additional

matches.

 

They can be viewed in a phone or tablet via the Sky Sports app.

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This message was authored by: Mark39

Re: Sky sports+

Posted by a Superuser, not a Sky employee. Find out more

Sky will assume you know what you're subscribing to uinless you ask questions specific to your requirements.

This message was authored by: Laing1

Re: sky sports +

Posted by a Superuser, not a Sky employee. Find out more

@PR3 wrote:

Whilst I can access the Sky Sports App and therefore Sky Sports Plus on a phone and tablet, although I have the Sky Sports App on my Windows PC, when I try to log in it says Access Denied.  Does this mean I can't get Sky Sports Plus on my PC?


@PR3 correct unfortunately the Sky sports+ app is not available for PC or Laptop 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: nigea99

Re: Yet another mistreatment by Sky of loyal customers the new sky sports + is NOT available on your

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 wrote:

@PORTVALEMAN wrote:

The move to newer services is fine. However, my angst is about Sky's complete lack of transparency about the new service not being available to over 3 million loyal Sky customers who as a consequence also lost access to the ability to follow their football team live as iFollow has been jettisoned by the EFL.


I don't remember Sky+ being mentioned at all in the pre-launch advertising. Which would be expected as it's a legacy platform.


Indeed  - in fact this Community news story does  specifically highlight the limitations on SKY +

Community News - SKY Sports + 

This message was authored by: nigea99

Re: Sky sports+

Posted by a Superuser, not a Sky employee. Find out more

@Deborah45 wrote:

So annoyed, subscribed to a rolling contract last week, so my boys can watch NFL live games  this weekend. Only to find we can not access it as we have a Sky +HD box. At no time did they say we would not be able to view the game of our choice. So now have to have a Sky Q box but that cannot be installed until September.

So frustrated.🤨😟

 


hi @Deborah45 

 

I know this may not be the same as on a TV but, assuming this on SKY SPorts + live streams then you can watch them on an ipad or andorid tablet (or phones) using the SKY sports app

This message was authored by: Andy+Oldhan

Can’t get red button option on sky +hd box. On sky sports + channel

Can’t get red button option on sky +hd box. On sky sports + channel

This message was authored by: SKY1992bf

Re: Can’t get red button option on sky +hd box. On sky sports + channel

Posted by a Superuser, not a Sky employee. Find out more

@Andy+Oldhan  because the functionality is not available via sky plus boxes 

 

you can still watch via the Sky Sports mobile app via mobile devices (phone and tablet ) but not pc laptop or Mac 


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my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
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This message was authored by: nigea99

Re: Can’t get red button option on sky +hd box. On sky sports + channel

Posted by a Superuser, not a Sky employee. Find out more

@Andy+Oldhan wrote:

Can’t get red button option on sky +hd box. On sky sports + channel


hi @Andy+Oldhan 

 

Unfortunately the red button on SKY Sports + relies on the SKY SPorts app that SKY HD can't host.

 

If you want to watch an alternate  game you should be able to watch on a iphone/ipad or android phone/tablet  using the SKY Sports app (unfortunately not on a desktop) 

This message was authored by: Andy+Oldhan

Re: Can’t get red button option on sky +hd box. On sky sports + channel

Cheers pal

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