18 Nov 2024 10:50 AM
Couldn't pair to old box. Sky said box error.
Bought "new" box. It works on Freesat channels but message when pairing as follows.
"This is the wrong Sky viewing card for this Sky+HD box. Please insert the correct one."
18 Nov 2024 10:52 AM - last edited: 18 Nov 2024 10:58 AM
Posted by a Superuser, not a Sky employee. Find out moreCards are now locked to the LAST box they were paired in, you can no longer transefer a viewing card to another Sky box
18 Nov 2024 10:52 AM - last edited: 18 Nov 2024 10:58 AM
Posted by a Superuser, not a Sky employee. Find out moreCards are now locked to the LAST box they were paired in, you can no longer transefer a viewing card to another Sky box
18 Nov 2024 10:54 AM
Posted by a Superuser, not a Sky employee. Find out moreAs of the end of October, it's no longer possible to pair a Viewing Card with a box not suppled by Sky, I'm afraid.
18 Nov 2024 01:40 PM
Sky sending me a replacement viewing card today they say.
18 Nov 2024 02:18 PM
Friend in same position as me.
Even with new card couldn't pair to his box.
18 Nov 2024 02:20 PM
Posted by a Superuser, not a Sky employee. Find out more
@Duncan27 wrote:
Friend in same position as me.
Even with new card couldn't pair to his box.
See the posts from @Annie+UK and @Mark39 above.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 100 minutes
New Discussion