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Discussion topic: Wireless connector on top of sky+ box will not pick up broadband

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This message was authored by: zenshin

Wireless connector on top of sky+ box will not pick up broadband

Wireless connector on top of sky+ box will not pick up broadband.  I've tried disconnecting connector and box, along with my broadband router a number of times.  Broadband router is working and providing wifi across the house.

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This message was authored by: caesarome

Re: Wireless connector on top of sky+ box will not pick up broadband

Posted by a Superuser, not a Sky employee. Find out more

With the connector plugged in have you tried a reboot of your Sky+ box ?

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This message was authored by: TimmyBGood

Re: Wireless connector on top of sky+ box will not pick up broadband

Posted by a Superuser, not a Sky employee. Find out more

@zenshin 

If you need a replacement Mini Connect box, try eBay: there are multiple listings for both models (USB or ethernet) for around £10, but be sure to get the one which matches yours.  Sky won't supply such hardware these days: they haven't manufactured any for about a decade.

Alternatively, late model Sky+ HD boxes with built-in WiFi are about £30.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by: Mark39

Re: Wireless connector on top of sky+ box will not pick up broadband

Posted by a Superuser, not a Sky employee. Find out more

@zenshin have you tried this sequence:

 

1. Put your Sky box in standby and turn off at the plug

2. Disconnect the Mini Connector

3. Turn off your router at the plug

4. Wait 30 seconds before turning on your router and another 4 minutes before turning on your Sky box

5. Wait for your Sky box to fully restart

6. Reconnect Reconnect Mini Connector

 

If that doesn't kick it into life, I think you'll need to replace the Mini Connector. 

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