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This discussion topic has been answered Discussion topic: Will my sky+hd box work fully with full fibre

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This message was authored by: Norbitnellie

Will my sky+hd box work fully with full fibre

Will my sky+hd box work fully with full fibre?


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This message was authored by: Mark39 Answer

Re: Will my sky+hd box work fully with full fibre

Posted by a Superuser, not a Sky employee. Find out more

@Norbitnellie you will, of course, have to update your Sky box's network settings to match those of the new broadband Hub you get for fibre,  just as you would with any other device connected over wifi.  If you don't do that, then yes, you'll lose all On Demand functionality.

 

If your Sky box is connected via ethernet cable, you shouldn't have to update anything.

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This message was authored by: GD1

Re: Will my sky+hd box work fully with full fibre

Posted by a Superuser, not a Sky employee. Find out more

@Norbitnellie wrote:

Will my sky+hd box work fully with full fibre?


All Live channels are received over satellite, only On Demand arrives over broadband and will work with any provider.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Norbitnellie

Re: Will my sky+hd box work fully with full fibre

I only ask as on the internet some people are saying that you lose the sky+ functionality and I don't want to get a new box as l have a home network set up with rf2 and magic eyes. 

This message was authored by: GD1

Re: Will my sky+hd box work fully with full fibre

Posted by a Superuser, not a Sky employee. Find out more

@Norbitnellie I wouldn't beleive everything you read online.

 

As advised as your TV service is delivered over satellite nothing will change in regards to that.  You would only lose Sky+ functionality if you cancelled your TV subs.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Mark39 Answer

Re: Will my sky+hd box work fully with full fibre

Posted by a Superuser, not a Sky employee. Find out more

@Norbitnellie you will, of course, have to update your Sky box's network settings to match those of the new broadband Hub you get for fibre,  just as you would with any other device connected over wifi.  If you don't do that, then yes, you'll lose all On Demand functionality.

 

If your Sky box is connected via ethernet cable, you shouldn't have to update anything.

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This message was authored by: Norbitnellie

Re: Will my sky+hd box work fully with full fibre

Thanks for your answers my sky+hd box is currently connected to a sky router with an Ethernet cable, so I would be able to do this with a new full fibre router  and everything should work fine? I've been offered an upgrade to full fibre but I'm just concerned that my sky +hd box might not work with it. 

This message was authored by: caesarome

Re: Will my sky+hd box work fully with full fibre

Posted by a Superuser, not a Sky employee. Find out more

@Norbitnellie 

Your Sky box will work with any broadband product so full fibre will be fine.

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