02 Jan 2025 03:33 PM
48 hours ago we lost BBC1 ITV and other channels, we can still get BBC2 channel 4 and a few others, re booted box checked signal etc but no joy
02 Jan 2025 03:41 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat do you mean by lost?
If you're seeing a 'no satellite signal' message on the affected channels, it's probably because your dish is slightly out of alignment. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you would need to engage a local satellite engineer to take a look.
It might be an opportune time to consider upgrading to Sky Q or Stream.
02 Jan 2025 04:26 PM
Thanks Mark
Thats exactly what is happening.
much appreciated
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