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Discussion topic: We have lost some channels in the last 48 hours

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This message was authored by JGW This message was authored by: JGW

We have lost some channels in the last 48 hours

48 hours ago we lost BBC1 ITV and other channels, we can still get BBC2  channel 4 and a few others, re booted box checked signal etc but no joy

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This message was authored by Mark39 This message was authored by: Mark39

Re: We have lost some channels in the last 48 hours

Posted by a Superuser, not a Sky employee. Find out more

What do you mean by lost? 

 

If you're seeing a 'no satellite signal' message on the affected channels, it's probably because your dish is slightly out of alignment. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you would need to engage a local satellite engineer to take a look.

 

It might be an opportune time to consider upgrading to Sky Q or Stream.

JGW
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This message was authored by JGW This message was authored by: JGW

Re: We have lost some channels in the last 48 hours

Thanks Mark 

Thats exactly what is happening.

much appreciated 

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