Waiting for an engineer. We have had no Sky for 7days now

[Eric50]

Please advise what is happening 

[Annie+UK]

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

This forum is primarily customer-to-customer help

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

[Mark39]

There's no engineer support for Sky+  where you've posted.  Do you have Sky Q?

[Daniel0210]

@Eric50 

If you have Sky+ (where you've posted) you won't get an engineer sent direct by Sky. 

Although Sky themselves no longer support Sky+ and Sky+HD, if you have Sky Protect through Domestic and General Insurance you can call them otherwise you'll need to employ a local satellite engineer at your own expense to deal with any fault (or upgrade to Sky Q or change to Glass / Stream).