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Discussion topic: Volume and Mute buttons not working on my new Sky HD remote.

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This message was authored by Markland This message was authored by: Markland

Volume and Mute buttons not working on my new Sky HD remote.

Most buttons on my old remote no longer work but I can still use it to adjust volume and mute.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Volume and Mute buttons not working on my new Sky HD remote.

Posted by a Superuser, not a Sky employee. Find out more

Have you programmed your new remote with the correct code for your tv?

https://www.sky.com/help/program-your-remote

Markland
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This message was authored by Markland This message was authored by: Markland

Re: Volume and Mute buttons not working on my new Sky HD remote.

Followed your instructions Mark 39 but no rev number anywhere.

This message was authored by Mark39 This message was authored by: Mark39

Re: Volume and Mute buttons not working on my new Sky HD remote.

Posted by a Superuser, not a Sky employee. Find out more

If it's a new remote it should be Rev 10.

Markland
Topic Author
This message was authored by Markland This message was authored by: Markland

Re: Volume and Mute buttons not working on my new Sky HD remote.

There is nowhere on the TV screen to enter code after pressing TV then select and red button for 2 secs. 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Volume and Mute buttons not working on my new Sky HD remote.

Posted by a Superuser, not a Sky employee. Find out more

Programming a Sky remote does not require a TV or even the Sky box itself, you can programme the remote in the bathroom if you want 🙂

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by Mark39 This message was authored by: Mark39

Re: Volume and Mute buttons not working on my new Sky HD remote.

Posted by a Superuser, not a Sky employee. Find out more

@Markland wrote:

There is nowhere on the TV screen to enter code after pressing TV then select and red button for 2 secs. 


Just follow the instructions in the link.

Markland
Topic Author
This message was authored by Markland This message was authored by: Markland

Re: Volume and Mute buttons not working on my new Sky HD remote.

All sorted now. Thank you Mark39.

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