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Discussion topic: Viewing card needs pairing to box can someone talk me through it please

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This message was authored by Wos This message was authored by: Wos

Viewing card needs pairing to box can someone talk me through it please

I am having grief trying to sort out my viewing card Needs pairing 

 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Viewing card needs pairing to box can someone talk me through it please

Posted by a Superuser, not a Sky employee. Find out more

@Wos 

That is no longer possible I'm afraid. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Viewing card needs pairing to box can someone talk me through it please

Posted by a Superuser, not a Sky employee. Find out more

@Wos 

Is this to a box it previously worked with or a newly acquired or spare box? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Wos
Topic Author
This message was authored by Wos This message was authored by: Wos

Re: Viewing card needs pairing to box can someone talk me through it please

No just came to my wife's,thought I d used it on her hardware.

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Viewing card needs pairing to box can someone talk me through it please

Posted by a Superuser, not a Sky employee. Find out more

@Wos 

You won't be able to pair it to a different box to the normal box it's normally in. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Wos
Topic Author
This message was authored by Wos This message was authored by: Wos

Re: Viewing card needs pairing to box can someone talk me through it please

Why not my card should be able to use on strange box?

 

 

This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Viewing card needs pairing to box can someone talk me through it please

Posted by a Superuser, not a Sky employee. Find out more

@Wos 

That is no longer possible I'm afraid. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Viewing card needs pairing to box can someone talk me through it please

Posted by a Superuser, not a Sky employee. Find out more

@Wos wrote:

Why not my card should be able to use on strange box?

 

 


You cannot move a Sky card between boxes any more as Sky have changed the rules on this

Annie( I am Neurodivergent ) - Sky Plus FAQ - Sky Stream FAQ
Wos
Topic Author
This message was authored by Wos This message was authored by: Wos

Re: Viewing card needs pairing to box can someone talk me through it please

Daniel 0210.

Even if it used to be mine 

 

 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Viewing card needs pairing to box can someone talk me through it please

Posted by a Superuser, not a Sky employee. Find out more

@Wos wrote:

Daniel 0210.

Even if it used to be mine 

 

 


Cards are now locked to a single box, the one they were last paired to

Annie( I am Neurodivergent ) - Sky Plus FAQ - Sky Stream FAQ
Wos
Topic Author
This message was authored by Wos This message was authored by: Wos

Re: Viewing card needs pairing to box can someone talk me through it please

Annie. So how do I go about accessing it ,while I am at my missusss?I will be here for a whiile 3 months or more?

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Viewing card needs pairing to box can someone talk me through it please

Posted by a Superuser, not a Sky employee. Find out more

@Wos 

The account holder at that address would have to contact Sky who will discuss the options of upgrading to Sky Q, Glass or Stream to continue to watch via a Sky subscription. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Wos
Topic Author
This message was authored by Wos This message was authored by: Wos

Re: Viewing card needs pairing to box can someone talk me through it please

All.Too much stress 

     By

Pm66

 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Viewing card needs pairing to box can someone talk me through it please

Posted by a Superuser, not a Sky employee. Find out more

@Wos wrote:

Annie. So how do I go about accessing it ,while I am at my missusss?I will be here for a whiile 3 months or more?

 


Below is from Sky's Terms & Conditions

 

4.4. You must only use the Viewing Card for private viewing purposes. You must not use it for any commercial or business purpose or in any premises other than your address.

 

4.5. The Viewing Card must not be used outside the country (either the UK or Republic of Ireland) it was supplied for use in.

 

Annie( I am Neurodivergent ) - Sky Plus FAQ - Sky Stream FAQ
Wos
Topic Author
This message was authored by Wos This message was authored by: Wos

Re: Viewing card needs pairing to box can someone talk me through it please

Ok understood.Thanks.M

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