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Discussion topic: Upgrade to Sky Q due to no further Software Enhancement on Sky plus box

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This message was authored by mazzzy62 This message was authored by: mazzzy62

Upgrade to Sky Q due to no further Software Enhancement on Sky plus box

Hi following an email received from Sky relating to a free upgrade to Sky Q following Sky Plus Box eventually dying due to no longer updating the software.  I am not able to upgrade to Sky Q - in the event where I live they do not support Sky Q (Communal aerial)  - this I have told to Sky on many occasions, so wondering what other options is available at this time.  Sky is becoming so expensive, so not in a position to pay any extra at this time.  Considering i renewed my contract in February 2024 and received discounts which are now void as their prices went up again which inflected in my last bill, I am not happy at this time, so would like some advice please.  Many thanks

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Upgrade to Sky Q due to no further Software Enhancement on Sky plus box

Posted by a Superuser, not a Sky employee. Find out more

@mazzzy62 

If Sky Q isn't an option you could research Sky Glass or Stream if your Broadband is up to the task. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by HeathHayle This message was authored by: HeathHayle

Re: Upgrade to Sky Q due to no further Software Enhancement on Sky plus box

@mazzzy62 you dont have to upgrade to sky Q if you dont want to your sky+HD box will continue to work to receive channels from the satellite

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= Sky+ SD boxes x4 (pace bskyb 3100) ===
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This message was authored by Mark39 This message was authored by: Mark39

Re: Upgrade to Sky Q due to no further Software Enhancement on Sky plus box

Posted by a Superuser, not a Sky employee. Find out more

@HeathHayle wrote:

@mazzzy62 you dont have to upgrade to sky Q if you dont want to your sky+HD box will continue to work to receive channels from the satellite


@mazzzy62 as @HeathHayle posted your Sky+HD box is unlikely to stop working solely as a result of there being no further software updates - in fact there haven't been any updates now for well over a year already. The box is rather more likely to die because of hard disk failure.

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