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Discussion topic: Unable to download on HD box since mass IT outage

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This message was authored by Willow+1000 This message was authored by: Willow+1000

Unable to download on HD box since mass IT outage

All of a sudden I am unable to download programs or movies today on my Sky HD 2TB Box. Is this in relation to today's mass IT outage? 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Unable to download on HD box since mass IT outage

Posted by a Superuser, not a Sky employee. Find out more

Almost certainly, yes. We know downloads on other platforms aren't working and I expect that applies to Sky+ too.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Unable to download on HD box since mass IT outage

Posted by a Superuser, not a Sky employee. Find out more

Almost certainly, yes. We know downloads on other platforms aren't working and I expect that applies to Sky+ too.

Willow+1000
Topic Author
This message was authored by Willow+1000 This message was authored by: Willow+1000

Re: Unable to download on HD box since mass IT outage

Thanks Mark39. Appreciate your response. Incidentally, I've just tried a download and it appears to be working now! 

This message was authored by Mark39 This message was authored by: Mark39

Re: Unable to download on HD box since mass IT outage

Posted by a Superuser, not a Sky employee. Find out more

I believe it's intermittent, so crack on while you can!

Willow+1000
Topic Author
This message was authored by Willow+1000 This message was authored by: Willow+1000

Re: Unable to download on HD box since mass IT outage

Will do. Thanks again. 👍

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