Discussion topic: Unable to access Paramount+ through Sky Marketplace due to "multiple core accounts",
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Message posted on 06 Dec 2024 03:02 PM
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Unable to access Paramount+ through Sky Marketplace due to "multiple core accounts",
I have purchased Sky Cinema to obtain Paramount+ but unable to complete sign in process.
Sky help desk stated unable to help as problem was with Paramount+.
Paramount+ support team have advised me that I can't go through Sign-up flow for Paramount+ as apparently I have multiple core accounts, and therfore problem is with Sky.
Unable to obtain any response from Sky.
Any suggestions ?
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Message posted on 06 Dec 2024 03:08 PM
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Re: Unable to access Paramount+ through Sky Marketplace due to "multiple core accounts",
So far as I'm aware, there's no sign-up for Paramount+ for Sky+ customers. If you subscribe to Sky Cinema, you'll have access to Paramount+ content on your Sky box.
Message posted on 06 Dec 2024 03:22 PM
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Re: Unable to access Paramount+ through Sky Marketplace due to "multiple core accounts",
t through all the procedures but kept getting error message "MY Sky 2008" and unable to proceed any further.
Sky helpdesk stated problem with Paramout+.
Paramount+ help desk have now stated the problem is with Sky as apparently I have "multiple core accounts" and therefor am unable to complete any purchases.
I am unable to speak to anyone at Sky to resolve this.
Message posted on 06 Dec 2024 03:30 PM
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Re: Unable to access Paramount+ through Sky Marketplace due to "multiple core accounts",
That's pretty much what you said in your first post. My reply to that is the same.
Message posted on 06 Dec 2024 04:17 PM
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Re: Unable to access Paramount+ through Sky Marketplace due to "multiple core accounts",
Do you have a Sky+ box ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 06 Dec 2024 04:48 PM
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Re: Unable to access Paramount+ through Sky Marketplace due to "multiple core accounts",
Press TV Guide and go to Sky Cinema>Paramount+
That's all you get on a Sky+HD Box
Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Message posted on 06 Dec 2024 05:00 PM
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Re: Unable to access Paramount+ through Sky Marketplace due to "multiple core accounts",
@Peter1910 you could get the full Paramount+ experience free with Sky Cinema by upgrading to Sky Q or Stream, if that's an option.
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