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Discussion topic: Trying to get sky connected to my home

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This message was authored by: Lucho1

Trying to get sky connected to my home

I book sky back in November 24 and up to now they haven't been able to connect me. 
they booked an engineer to come to my address on 2 April between 13 - 18 hours. Waited all afternoon and nobody turned up. 
try to call them on the number given on their email and can't get to talk to a responsible person about my problem. 
really poor costumer contact. 

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This message was authored by: Daniel0210

Re: Trying to get sky connected to my home

Posted by a Superuser, not a Sky employee. Find out more

@Lucho1 

What service did you arrange because it wasn't Sky+ where you've posted. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Mark39

Re: Trying to get sky connected to my home

Posted by a Superuser, not a Sky employee. Find out more

Try Sky's standard contact number. You can find it via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home

 

(Phone numbers can't be quoted in forum posts).

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This message was authored by: Lucho1

Re: Trying to get sky connected to my home

The telephone number you gsve me on your last email doesnt connect me to a help line or a person but only gives me options which none of them apply to my problem

This message was authored by: Daniel0210

Re: Trying to get sky connected to my home

Posted by a Superuser, not a Sky employee. Find out more

@Lucho1 

No one has emailed you. If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.

 

What service have you ordered?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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