Discussion topic: Time on SKY + is an hour behind-Help

This message was authored by: Toymaker215 · ‎26 Oct 2022

Hello I have a SKY + box installed the Time on it is an Hour behind actual Time, Weird as also showing programs listed an hour Behind. I have tried to Re-Build twice, no Change. What Do I do call an engineer, is there a fault etc, I know there is a thing about unplugging at the mains and pressing back-up etc on the front of, Sam-Community Manager mentioned something about this, Should I just wait until it sorts itself out etc, please reply-advise, thanks.

This message was authored by: SKY1992bf · ‎26 Oct 2022

@Toymaker215 You need to follow the instructions here, or wait until it updates itself

https://www.sky.com/help/articles/updating-sky-box-software-sky-plus-hd

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: SKY1992bf · ‎26 Oct 2022

@Toymaker215 Is you box on model number R024.092.11.00p?

if it isn't you'll need to do the back up thing to correct it

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Toymaker215 · ‎26 Oct 2022

Hello my model Number is R024.092.10.00p The time an Hour Behind just installed, tried Rebuild Twice-did not correct, please Advise, thanks.

This message was authored by: SKY1992bf · ‎26 Oct 2022

@Toymaker215 You need to follow the instructions here, or wait until it updates itself

https://www.sky.com/help/articles/updating-sky-box-software-sky-plus-hd

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Toymaker215 · ‎26 Oct 2022

The Advice to Update with the Sky Back Up button worked-Great advice, Thanks MUCH Gratitude-Time Corrected now on Sky+. Thank You @SKY1992bf thanks.

Discussion topic: Time on SKY + is an hour behind-Help

Time on SKY + is an hour behind-Help

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