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Discussion topic: System fault on planner what do I do now ? This happened on Tuesday 24th I’ve tried to get in touch

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This message was authored by: Petunia1943

Message posted on ‎27 Jan 2023 03:02 PM

System fault on planner what do I do now ? This happened on Tuesday 24th I’ve tried to get in touch

I've given up and go to freeview

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This message was authored by: Mark39

Message posted on ‎27 Jan 2023 03:18 PM - last edited: ‎27 Jan 2023 03:19 PM

e: System fault on planner what do I do now ? This happened on Tuesday 24th I’ve tried to get in t

Posted by a Superuser, not a Sky employee. Find out more

As this isn't a Sky Yahoo Mail issue I'll move your post to the right forum. By you mentioning your Planner, I'm assuming you have Sky+.

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Message posted on ‎27 Jan 2023 04:49 PM

Re: System fault on planner what do I do now ? This happened on Tuesday 24th I’ve tried to get in t

Posted by a Superuser, not a Sky employee. Find out more

Just to let you know @Petunia1943 you were not emailing Sky by posting on here so feel free to provide more details to this.

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This message was authored by: Mark39

Message posted on ‎27 Jan 2023 05:01 PM

Re: System fault on planner what do I do now ? This happened on Tuesday 24th I’ve tried to get in t

Posted by a Superuser, not a Sky employee. Find out more

@Petunia1943 system fault is likely to mean that your Sky box has died. If so, and if you want to carry on using Sky+, the box will need to be replaced. Sky's help guide here suggests you contact them, probably to encourage you to switch to Sky Q, as Sky+ is an end of life product. Alternatively you could pick up a used Sky+ box cheaply from eBay etc. Choose a DRX890 or DRX895 model as they're the most recent (albeit still from 2015/2016)

 

https://www.sky.com/help/articles/system-fault-06-0-osm

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