System fault on planner what do I do now ? This happened on Tuesday 24th I’ve tried to get in touch

[Petunia1943]

I've given up and go to freeview

[Mark39]

As this isn't a Sky Yahoo Mail issue I'll move your post to the right forum. By you mentioning your Planner, I'm assuming you have Sky+.

[caesarome]

Just to let you know @Petunia1943 you were not emailing Sky by posting on here so feel free to provide more details to this.

[Mark39]

@Petunia1943 system fault is likely to mean that your Sky box has died. If so, and if you want to carry on using Sky+, the box will need to be replaced. Sky's help guide here suggests you contact them, probably to encourage you to switch to Sky Q, as Sky+ is an end of life product. Alternatively you could pick up a used Sky+ box cheaply from eBay etc. Choose a DRX890 or DRX895 model as they're the most recent (albeit still from 2015/2016)

https://www.sky.com/help/articles/system-fault-06-0-osm