Sky+
0

Discussion topic: Struggling to download. Goes to blank screen for trailers.

Reply
Sam361
What's this?
This message was authored by Sam361 This message was authored by: Sam361

Struggling to download. Goes to blank screen for trailers.

‎25 Mar 2024 11:29 AM

When downloading a trailer for a film it just goes to a blank screen. 

It will only download one program at a time and takes ages. Can only watch the program next day. Anything else is queued.  We have to download anything the day before. 

Report post
Post 1 of 2
137 Views
Reply
0 Likes
Reply

All Replies

Mark39
What's this?
Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: Struggling to download. Goes to blank screen for trailers.

‎25 Mar 2024 11:44 AM

Posted by a Superuser, not a Sky employee. Find out more

By design you can only download one thing at a time. The slow download speed is probably because of poor WiFi where your Sky box is positioned.

Report post
Post 2 of 2
132 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 100 minutes

New Discussion