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Discussion topic: Struggling to download. Goes to blank screen for trailers.

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Sam361
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This message was authored by Sam361 This message was authored by: Sam361

Struggling to download. Goes to blank screen for trailers.

‎25 Mar 2024 11:29 AM

When downloading a trailer for a film it just goes to a blank screen. 

It will only download one program at a time and takes ages. Can only watch the program next day. Anything else is queued.  We have to download anything the day before. 

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Mark39
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This message was authored by Mark39 This message was authored by: Mark39

Re: Struggling to download. Goes to blank screen for trailers.

‎25 Mar 2024 11:44 AM

Posted by a Superuser, not a Sky employee. Find out more

By design you can only download one thing at a time. The slow download speed is probably because of poor WiFi where your Sky box is positioned.

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