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Discussion topic: Skybox+

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This message was authored by Dezmo+d This message was authored by: Dezmo+d

Skybox+

It keeps coming up with insert viewing card or there is a problem with viewing card 

 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Skybox+

Posted by a Superuser, not a Sky employee. Find out more

@Dezmo+d 

Have you tried taking the card out and giving it a gentle clean before reinserting it? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Skybox+

Posted by a Superuser, not a Sky employee. Find out more

Try performing a New Install

See question Q21 in my Sky+ FAQ

 

Additional help with your viewing card can be found here
Annie  ( Please Note: I am Neurodivergent - ASD )
Dezmo+d
Topic Author
This message was authored by Dezmo+d This message was authored by: Dezmo+d

Re: Skybox+

It has worked on my sky box downstairs, but now the box upstairs is coming up with no sky entitlement 

This message was authored by caesarome This message was authored by: caesarome

Re: Skybox+

Posted by a Superuser, not a Sky employee. Find out more

Try the same on the box upstairs.

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Dezmo+d
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This message was authored by Dezmo+d This message was authored by: Dezmo+d

Re: Skybox+

Have tried doing the same on the one upstairs but it’s

 not working 

Dezmo+d
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This message was authored by Dezmo+d This message was authored by: Dezmo+d

Re: Skybox+

Spoiler

@Dezmo+d wrote:

It keeps coming up with insert viewing card or there is a problem with viewing card 

 


Thank you all, for your help all up and running now
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