Sky viewing card - what is it?

[MS23]

I suddenly have lost access to all Sky channels.  The message on the screen tells me to re-connect my Sky viewing card which I don't have.  Help?

[Annie+UK]

If you have a Sky satellite subscription then you have a viewing card

See question Q37 in my Sky Plus F⋅A⋅Q

[MS23]

There's no slot or door on my box.

[Mark39]

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@MS23 wrote:

I suddenly have lost access to all Sky channels.  The message on the screen tells me to re-connect my Sky viewing card which I don't have.  Help?

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I don't recognise that message. What exactly does it say? 

[Annie+UK]

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@MS23 wrote:

There's no slot or door on my box.

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Which Sky System do you have?

• Sky Plus (Sky Plus Forum)
• Sky Q (Sky Q Forum)
• Sky Stream (Sky Stream Forum)
• Sky Glass (Sky Glass & Live Forum)