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Discussion topic: Sky viewing card needs paired to Sky+HD box

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This message was authored by: Gareth141

Message posted on ‎28 Jun 2025 02:42 PM

Sky viewing card needs paired to Sky+HD box

Sky viewing card needs paired to Sky+HD box

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎28 Jun 2025 02:44 PM

Re: Sky viewing card needs paired to Sky+HD box

Posted by a Superuser, not a Sky employee. Find out more

@Gareth141  Is this the same box the card was paired too as at end October 2024


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Message posted on ‎28 Jun 2025 02:45 PM

Re: Sky viewing card needs paired to Sky+HD box

@Gareth141 wrote:

Sky viewing card needs paired to Sky+HD box

If it's a new card or a new Sky+ HD box then you can no longer pair them. Sky discontinued support for Sky+ last year so all you can really do is switch to Sky Q. 

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Message posted on ‎28 Jun 2025 02:45 PM

Re: Sky viewing card needs paired to Sky+HD box

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@Gareth141 

Is this the same card with the same Sky+HD box that were paired together back in October 2024? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Gareth141

Message posted on ‎28 Jun 2025 02:47 PM

Re: Sky viewing card needs paired to Sky+HD box

Yes it is

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Message posted on ‎28 Jun 2025 02:50 PM

Re: Sky viewing card needs paired to Sky+HD box

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Why does it need pairing?

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Message posted on ‎28 Jun 2025 02:50 PM

Re: Sky viewing card needs paired to Sky+HD box

Posted by a Superuser, not a Sky employee. Find out more

@Gareth141  then try performing a new install 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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