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Discussion topic: Sky unable to offer programming code for my new TV

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This message was authored by ratty64 This message was authored by: ratty64

Sky unable to offer programming code for my new TV

I recently bought a new TV, the model is TCL 50C715K, after some time talking to someone atSky helpline they eventually dropped the connection as I had tried all the numbers they offered plus many more offered online to no avail. I was given a set of codes online and I had to report to THEM if any worked (none did) was then told to keep using my TV remote control if I-Wanted to change the volume etc. Where do I turn to next ??

Matt S.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky unable to offer programming code for my new TV

Posted by a Superuser, not a Sky employee. Find out more

There might not be any code for your tv. What's the make? And which version (rev) Sky remote do you have?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky unable to offer programming code for my new TV

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 

 

Appears to be a Chinese OEM stocked by ao.com

 

https://www.tcl.com/uk/en/new-product-list/c71-series/50--ultra-slim-4k-qled-tv-with-hdr-premium-and... 

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by robjc This message was authored by: robjc

Re: Sky unable to offer programming code for my new TV

@ratty64 

 

You can try this:

 

1. Press TV

2. Press and hold Select and Red together until the red LED flashes twice.

3. Press TV, then Standby repeatedly until the TV switches off. As soon as it switches off, press Select to save the code.

 

This cycles through every code stored on the database chip within the remote, so it can take a while ( potentially a long while!). If it does not find a code, then there is no code stored on your version remote that will operate your tv, and no real chance that an updated remote control will be released by Sky, as SkyQ is the way forward, not Sky+HD.

 

regards

This message was authored by Alexnic This message was authored by: Alexnic

Re: Sky unable to offer programming code for my new TV

Lol...good question, I have exact same TV and exact same question...looks like we are stuffed 😪

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky unable to offer programming code for my new TV

Posted by a Superuser, not a Sky employee. Find out more

@Alexnic wrote:

Lol...good question, I have exact same TV and exact same question...looks like we are stuffed 😪


Tried the suggestion posted by @robjc ?

ratty64
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This message was authored by ratty64 This message was authored by: ratty64

Re: Sky unable to offer programming code for my new TV

I think we can't get the code because it is an Android TV.

ratty64
Topic Author
This message was authored by ratty64 This message was authored by: ratty64

Re: Sky unable to offer programming code for my new TV

I bought mine from Costco cause they give you a 5 year warranty with it.

the equivalent Samsung was much much dearer.
Amazon sells it as well.

ratty64
Topic Author
This message was authored by ratty64 This message was authored by: ratty64

Re: Sky unable to offer programming code for my new TV

To ROVIC?

my handset is Rev 10, I took your advice and gave it 200 presses with no luck.

This message was authored by Alexnic This message was authored by: Alexnic

Re: Sky unable to offer programming code for my new TV

Yeah tried the suggestion by @robjc, still no joy ....cheers

This message was authored by Alexnic This message was authored by: Alexnic

Re: Sky unable to offer programming code for my new TV

Bought mine from Costco too...same reason, the 5-year guarantee, can't fault it (so far) apart from not being able to use the sky (or Virgin) remote for volume.

 

This message was authored by Alexnic This message was authored by: Alexnic

Re: Sky unable to offer programming code for my new TV

Mine is a rev 9f remote

This message was authored by Mohammed+Manik This message was authored by: Mohammed+Manik

Re: Sky unable to offer programming code for my new TV

Good news, I also bought a TCL 65" smart TV recently for a bargain price, everything is just fine, but just like you I couldn't get my sky remote to control the volume and turn the TV on and off, BUT I JUST MANAGE DO IT NOW SKY REV 10 CODE 3075 GOOD LUCK EVERYONE

This message was authored by maggiebash+1 This message was authored by: maggiebash+1

Re: Sky unable to offer programming code for my new TV

Excellent. Worked me with my TCL 50P615K-DG and Sky remote v10.  Its been bugging me for weeks.

This message was authored by Kings+own This message was authored by: Kings+own

Re: Sky unable to offer programming code for my new TV

Hi everyone I have just bought a sky remote rev 10 and this works perfect with my TCL 75" TV code( 3075) or just use TV power on and off its an easy set up , hope this helps you all  .

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