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This discussion topic has been answered Discussion topic: Sky+ telephone connection to BT going digital

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This message was authored by: Seve

Sky+ telephone connection to BT going digital

I have 2 Sky+ boxes which connect to my BT landline ,which I understand is used when booking box office programs, will this stop working when my line is changed over to BT digital ,(today) and is there anything I can do to enable this (BT offer a free digital adapter to connect to phones not near the router)  ?


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This message was authored by: caesarome Answer

Re: Sky+ telephone connection to BT going digital

Posted by a Superuser, not a Sky employee. Find out more

@Seve 

The phone line and internet connection to your box as two different connections so you can unplug the phone connection as you will be able to continue to use the box via the router nternet connection.

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This message was authored by: caesarome

Re: Sky+ telephone connection to BT going digital

Posted by a Superuser, not a Sky employee. Find out more

@Seve 

As long as you two boxes have a connect to the meter net which they will do if you download content from catchup or boxsets then they do not need to be connected to your landline.

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This message was authored by: Seve

Re: Sky+ telephone connection to BT going digital

Yes , they are both connected to the internet via Ethernet. Cable so I can get catch up and  box sets but will Box Office still work  which I believe uses the telephone line ? (These are Sky + boxes)

 

This message was authored by: Annie+UK

Re: Sky+ telephone connection to BT going digital

Posted by a Superuser, not a Sky employee. Find out more

Everything works via the Internet when the phoneline is not used

 

I have BT Digital here with our boxes connected via Ethernet and everything works as expected

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: caesarome Answer

Re: Sky+ telephone connection to BT going digital

Posted by a Superuser, not a Sky employee. Find out more

@Seve 

The phone line and internet connection to your box as two different connections so you can unplug the phone connection as you will be able to continue to use the box via the router nternet connection.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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