Sky sports plus not working although I signed up and it has been working

[Daniel0210]

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@Matt+Barrick wrote:
I don't have full sports, I only signed up for sky sports plus...the new channel for EFL games.

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@Matt+Barrick 

Not aware of that being an option as it's only available to subscribers to the whole Sky Sports subscription. 

[SKY1992bf]

@Matt+Barrick  That's the issue then 

you need the sky sports complete pack to receive sky sports plus 

why it would work previously I have no idea 

if you can access 402/403 only this doesn't give access to 412

[Matt+Barrick]

That's not the case...you can just get the new channel...£20 per month rolling contract. I signed up and has been working @Daniel0210 

[Matt+Barrick]

Sky sports plus on its own was an offer...I signed up. @SKY1992bf @Daniel0210 @caesarome 

And it's on my bill too.

Maybe they've changed their mind! 

[SKY1992bf]

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@Matt+Barrick wrote:

That's not the case...you can just get the new channel...£20 per month rolling contract. I signed up and has been working @Daniel0210 

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@Matt+Barrick  You can get football only (402/403) but this doesn't include the extra games on 412 or red button 

sky has been quite clear on this in press release and media reports that only the complete sports package will grant access 

[Daniel0210]

@Matt+Barrick 

See the link I posted from the News section of the forum pages which includes this section…

Please Note: Customers with Sky+ (with a full sports subscription) will receive the new Sky Sports+ Channel, but will not have access to the live streams as Sky+ is not compatible with the Sky Sports App.  

Only customers with the complete Sky Sports pack will get access to Sky Sports+ at no extra cost. Anybody with individual sports packs will need to upgrade.  

[Matt+Barrick]

@Daniel0210 that's new...there was an offer that I signed up to about a fortnight ago...for just 412. And worked. I'll need to ring them then and get full sports then if I want 412. 

[Matt+Barrick]

@Daniel0210 just signed up for full sky sports and 402 and 403 work but, guess what, 412 doesn't on the TV or my mobile 🤦

[Daniel0210]

@Matt+Barrick 

Changing to the full Sky Sports subscription may not bring instant access to the sports channels.