Sky showing wrong time?

[derek+53]

My box has still not been updated, I never unplug my device from the mains   , do that cannot be an ex use for Sky's shortcomings 

[Annie+UK]

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@derek+53 wrote:

My box has still not been updated, I never unplug my device from the mains   , do that cannot be an ex use for Sky's shortcomings 

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The power LED must be green or orange overnight and NOT red

[caesarome]

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@equestrian261167 wrote:

fliipping heck - there gettign worse- still all sky custoemrs havent got correct time   on their planners

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How do you come to that conclusion, my boxes have updated and now show the correct time as do the large majority. Some might not if they turn them off at night and that they haven't updated them themselves but to say "all sky customers haven't got correct time" is completely incorrect.

[Daniel0210]

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@equestrian261167 wrote:

Some people are paying exhorbitiant prices for their resective contracts & have the right to have their technology working properly 

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@equestrian261167 If you feel you are paying an exorbitant price for your services feel free to ring Sky and try to negotiate a cheaper deal. I'm not sure you can comment on how much other people are paying but if you know anyone you feels that is the case they need to get on the phone as well. 

[Mark39]

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@equestrian261167 wrote:

fliipping heck - there gettign worse- still all sky custoemrs havent got correct time   on their planners

COME ON SKY SHAPE YOURSELVES!!!! PEOPLE ARE STILL COMPLAINING !!!!- if you d ve sorted the issue before the clocks changed people wouldnt have to complain 

Some people are paying exhorbitiant prices for their resective contracts & have the right to have their technology working properly 

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More nonsense. I'm beginning to think @equestrian261167 is trolling.

[Skyrobb3r5]

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@equestrian261167 wrote:

fliipping heck - there gettign worse- still all sky custoemrs havent got correct time   on their planners

COME ON SKY SHAPE YOURSELVES!!!! PEOPLE ARE STILL COMPLAINING !!!!- if you d ve sorted the issue before the clocks changed people wouldnt have to complain 

Some people are paying exhorbitiant prices for their resective contracts & have the right to have their technology working properly 

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With all respect, didn't you post earlier that your skybox was updated to the latest version?

If that is the case, great, move on. 

General complaints dont help any others here, who are asking for assistance with the software update.

It may help others if you could say something about how you found the update experience. Did you find it easy, where the instructions adequate? 

[equestrian261167]

No she isnt - equestrian261167 is making her own observations just as everyone else. *(& as part of the forum is entitled to) as long as the language isnt racist -which it isnt  

Not calling other forum members -making critical remarks about them -which it isnt 

NOne of those comments she has put  demonstrates any evidence of trolling - 

[equestrian261167]

fair comment - just wondering why sky hadnt completed all the changes cos people are still complaining to be fair 

only when everyones  box is uptodate & everyone is satisfied will the complaints stop

[Mark39]

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@equestrian261167 wrote:

fair comment - just wondering why sky hadnt completed all the changes cos people are still complaining to be fair 

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The update has been transmitted for several days now. It appears that a small number of Sky boxes haven't picked it up. That's entirely normal and can happen for several reasons, most notably because the box is turned off at the plug at the time the update is sent.

For that small number of boxes, the update can be forced manually as described here.

[mr.tickle]

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@Skyrobb3r5 wrote:

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With all respect, didn't you post earlier that your skybox was updated to the latest version?

If that is the case, great, move on. 

General complaints dont help any others here, who are asking for assistance with the software update.

It may help others if you could say something about how you found the update experience. Did you find it easy, where the instructions adequate? 

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Agreed. These angry"come on Sky" posts achieve nothing other than fill this thread with invective, because we all know the update has been pushed out multiple times so Sky can't do any more than they are now doing. We need to help mop up the few boxes which, for whatever reason, keep missing the updates. Nothing else.

[equestrian261167]

Mines all sorted npw -the time is all finally corrected

[oj01]

@equestrian261167 wrote on Nov 7th 

• Mines all sorted npw -the time is all finally corrected

@equestrian261167 wrote on Nov 4th

• Thank God Sky have FINALLY  done the job they SHOULDVE done at the weekend I came down around 7.30am  this morning  to see if theyd sorted it & LO & BEHOLD  they  FINALLY did

No, definitely not trolling! 

[Mark39]

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@oj01 wrote:

@equestrian261167 wrote on Nov 7th 

• Mines all sorted npw -the time is all finally corrected

@equestrian261167 wrote on Nov 4th

• Thank God Sky have FINALLY  done the job they SHOULDVE done at the weekend I came down around 7.30am  this morning  to see if theyd sorted it & LO & BEHOLD  they  FINALLY did

No, definitely not trolling! 

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😁😁😁

[Daniel0210]

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@equestrian261167 wrote:

Leave it now to be fair My sky box is sorted now

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And on November 5th

[derek+53]

well her we are , monday 8th , sky box still not showing correct time , have tried the remote reboot , with no success . any suggestions as to whaty i shoud try next ,or just sit and wait to see if sky can reset it at soemtimes in the future , what is interesting to note is there has been no communication from sky at all since this problem was raised . heres hoping it will be fixed sometime this year .