31 Oct 2021 06:51 AM
Clocks went back, my sky display did not? Do I need to reset?
02 Nov 2021 09:14 AM
***IMPORTANT UPDATE PLEASE READ***
Sky+HD boxes showing the wrong time will be automatically updated in the early hours of Wednesday and Thursday morning to correct this problem.
We strongly recommend leaving your box to update automatically as this is the simplest way to receive the update.
If you would like to update your box sooner, you can follow the manual update instructions here: https://www.sky.com/help/diagnostics/updating-sky-box/updating-software-sky-plus-hd.
After the update, your box will be running the new software version R024.092.10.00P. You can check the software version by pressing “SERVICES” on your remote, selecting “Settings”, and navigating to the “Details” tab. You will find the software version next to “Model Number”.”
Sam
Community Manager
31 Oct 2021 07:02 AM
Having the same problem
31 Oct 2021 07:18 AM
Same here . I have switched off the power waiting for reconnect
that didn't work... still showing an hour ahead 08.18
31 Oct 2021 07:23 AM
Having same isue, sky box in living room showing wrong time, but sky box in bedroon showing correct time.
31 Oct 2021 07:27 AM
Weird watching BBC1 news clock says 07.25
sky says08.26
time warp 🤣
31 Oct 2021 07:51 AM
Same here, BBC1 have Match of the day on at 07.30, 8.30 on the Sky planner???
31 Oct 2021 07:54 AM
I think this is a Sky problem. Someone there has messed up and is going to be in big trouble.
31 Oct 2021 08:00 AM
Having the same issue
31 Oct 2021 08:14 AM
Same issue here. Clock hasn't changed on sky box
31 Oct 2021 08:15 AM
Oooh same here!!
31 Oct 2021 08:19 AM
Same here.
31 Oct 2021 08:22 AM
08:17 GMT but Sky HD+ box still showing DST pretty much everwhere. Rebooted - no change. Live programs do seem to show the correct time in the picture. 'Help' on remote is blanked out except for displaing the correct time. Come on, Sky - this is poor customer service - get this sorted immediately. All other device either changed or could be manually changed - EXCEPT Sky, which offers NO way to change the time on the box.
31 Oct 2021 08:28 AM
My box is also showing the wrong time! Iv switched off at the wall and waited few minutes and turned it back on but it still hasn't changed! I'm following to see if there is a way to do it!
31 Oct 2021 08:30 AM
Mine is the same....if not fixed recording is going to be an issue.
31 Oct 2021 08:33 AM
Same issue ..turned it off and back on but no change ?
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