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Discussion topic: Sky showing wrong time?

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This message was authored by Dawn121 This message was authored by: Dawn121

Sky showing wrong time?

Clocks went back, my sky display did not? Do I need to reset?


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This message was authored by Sam-R This message was authored by: Sam-R Answer

Re: Sky showing wrong time?

***IMPORTANT UPDATE PLEASE READ***

 

Sky+HD boxes showing the wrong time will be automatically updated in the early hours of Wednesday and Thursday morning to correct this problem.

 

We strongly recommend leaving your box to update automatically as this is the simplest way to receive the update.

 

If you would like to update your box sooner, you can follow the manual update instructions here: https://www.sky.com/help/diagnostics/updating-sky-box/updating-software-sky-plus-hd.

 

After the update, your box will be running the new software version R024.092.10.00P. You can check the software version by pressing “SERVICES” on your remote, selecting “Settings”, and navigating to the “Details” tab. You will find the software version next to “Model Number”.”

Sam
Community Manager

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This message was authored by Anonymous This message was authored by: Anonymous

Re: Sky showing wrong time?

Having the same problem

This message was authored by Anne650 This message was authored by: Anne650

Re: Sky showing wrong time?

Same here . I have switched off the power waiting for reconnect 

that didn't work...  still showing an hour ahead 08.18

This message was authored by stephen1963 This message was authored by: stephen1963

Re: Sky showing wrong time?

Having same isue, sky box in living room showing wrong time, but sky box in bedroon showing correct time.

This message was authored by Anne650 This message was authored by: Anne650

Re: Sky showing wrong time?

Weird watching  BBC1 news  clock says 07.25

sky says08.26

time warp 🤣

This message was authored by Eli43 This message was authored by: Eli43

Re: Sky showing wrong time?

Same here, BBC1 have Match of the day on at 07.30, 8.30 on the Sky planner???

This message was authored by Dylan+Pritchard This message was authored by: Dylan+Pritchard

Re: Sky showing wrong time?

I think this is a Sky problem. Someone there has messed up and is going to be in big trouble.

This message was authored by busterbelle This message was authored by: busterbelle

Re: Sky showing wrong time?

Having the same issue

This message was authored by capcap This message was authored by: capcap

Re: Sky showing wrong time?

Same issue here. Clock hasn't changed on sky box 

 

This message was authored by Lexiemacph1 This message was authored by: Lexiemacph1

Re: Sky showing wrong time?

Oooh same here!! 

This message was authored by DebJeff81 This message was authored by: DebJeff81

Re: Sky showing wrong time?

Same here. 

This message was authored by mikh4304 This message was authored by: mikh4304

Re: Sky showing wrong time?

08:17 GMT but Sky HD+ box still showing DST pretty much everwhere. Rebooted - no change. Live programs do seem to show the correct time in the picture. 'Help' on remote is blanked out except for displaing the correct time. Come on, Sky - this is poor customer service - get this sorted immediately. All other device either changed or could be manually changed - EXCEPT Sky, which offers NO way to change the time on the box.

This message was authored by Niki28 This message was authored by: Niki28

Re: Sky showing wrong time?

My box is also showing the wrong time! Iv switched off at the wall and waited few minutes and turned it back on but it still hasn't changed! I'm following to see if there is a way to do it!

This message was authored by Sirfurry This message was authored by: Sirfurry

Re: Sky showing wrong time?

Mine is the same....if not fixed recording is going to be an issue.

This message was authored by JofromLangley This message was authored by: JofromLangley

Re: Sky showing wrong time?

Same issue ..turned it off and back on but no change ?

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