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Discussion topic: Sky satellite is not working I have broadband but no TV
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This message was authored by: Angel1234
Message posted on 23 Jun 2023 07:04 AM
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Sky satellite is not working I have broadband but no TV
My broadband is working No satellite signal so have no TV Done all that I was asked but still no TV
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This message was authored by: oj01
Posted by a Superuser, not a Sky employee.
Find out more
Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Message posted on 23 Jun 2023 07:17 AM
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Re: Sky satellite is not working I have broadband but no TV
@Angel1234 No satellite signal means an issue with either the dish, the cables or the box itself.
To start with are the cables still firmly in the back of the box.
Then, if you have your own dish, does it look like it's been knocked out of alignment at all?
Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 23 Jun 2023 08:57 AM
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Re: Sky satellite is not working I have broadband but no TV
@Angel1234 As the Live channels are delivered over satellite having working broadband is irrelevent, as advised the issue is likley to be with your dish.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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